The Front OfficeJustifiable criticism
Section snippets
Background
Dentist A, an oral surgeon, has a large referral base from a tri-county area and has been practicing for 20 years. Dentist B, a general dentist, has also been practicing for 20 years and occasionally refers patients to Dentist A. Dentist B requested an immediate referral from Dentist A because in the middle of a routine extraction of tooth No. 2, she heard a “crack” and the entire right posterior side of the patient's palate was “moving with the tooth.” The patient was seen immediately as an
Analysis
The topic of “Justifiable Criticism” is covered in the American Dental Association's Principles of Ethics and Code of Professional Conduct (ADA Code). The opinion expressed mandates that dentists report to an appropriate reviewing agent any cases of gross or continually faulty treatment by other dental professionals. Dentist A must determine if this incident is a justifiable criticism event. Dentists are not to make unfounded, disparaging comments about other dentists' work to patients, even if
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Roucka TM: A case of justifiable criticism, or not? Gen Dent May-June 61:22-25, 2013
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