The Front OfficeMorning meetings
Section snippets
Background
An effective morning meeting not only sets a positive tone for the day but also helps keep everyone focused on the same goals. Successful dental practices benefit from having the entire staff meet consistently to share ideas, communicate information, identify problems, and find solutions. It’s important to ensure that these meetings are productive.
Recommendations
Dentists can create more effective and productive morning meetings by following a few simple steps. First, it’s important to make a schedule and stick to it. The optimal time is 15 to 20 minutes before the practice opens, and the meeting should last about 10 to 15 minutes. The meeting should occur somewhere away from the front desk area so that phones don’t disturb the proceedings. A sign can be posted to inform early arriving patients that a staff meeting is in progress and a team member will
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Levin RP: The importance of effective morning meetings. J Am Dent Assoc 145:581-582, 2014
Reprints available from RP Levin, Levin Group, 10 New Plant Ct, Owings Mills, MD 21117; e-mail: [email protected]